21/07/24

Slough Town Football Club is recruiting a catering assistant for our bars and cafés at Arbour Park.

Job Title: Bar/Café Assistant(s)

Reports To: Operations Manager

Location: Arbour Park Stadium, Slough, Berkshire SL2 5AY

Job Summary:

The Bar/Café Assistant is responsible for providing excellent customer service, preparing and serving drinks and light snacks, maintaining cleanliness and organisation of the bar/café area, and ensuring a welcoming atmosphere for all patrons.

Key Responsibilities:

Customer Service:

• Greet customers in a friendly and timely manner.


• Take and serve customer orders accurately.


• Address customer inquiries and complaints professionally.

Drink and Food Preparation:

• Prepare and serve a variety of beverages (alcoholic and non-alcoholic).


• Prepare and serve light snacks and simple food items.


• Maintain knowledge of the menu to make recommendations.

Bar/Café Maintenance:

• Keep the bar/café area clean and organised.


• Wash and sanitise glassware, utensils, and equipment.


• Restock supplies and inform management of any shortages.

Cash Handling:

• Handle cash/card transactions, operate the cash register, and provide accurate change.

Compliance:

• Follow all health and safety regulations.


• Adhere to alcohol serving regulations and verify the age of customers when necessary.

Team Collaboration:

• Work cooperatively with other staff members.


• Assist in training new employees when required.


• Participate in team meetings and contribute to a positive work environment.


• Work across the food/beverage outlets across the site as required.

Qualifications:

• Education: Experience/personality are more important than qualifications; however, a good command of English and basic maths skills are essential.


• Experience: Previous experience in a bar or café setting is preferred. Applicants must be at least 18 years old.


• Skills:
  
  
  
  • Excellent customer service and communication skills.
  
  
  • Ability to multitask and work efficiently under pressure.
  
  
  • Basic maths skills for handling transactions.
  
  
  
  


• Certifications: Food handling and safety certification (preferred).

Working Conditions:

The café/bar area will vary between quieter times and extremely busy on a match day, so applicants will need to be flexible and able to adapt. Working hours will vary depending on fixtures but will mainly be 4:30 to 10 pm shifts during the week and between 9 am and 10 pm on weekends.

Compensation and Benefits:

Salary/Wage: Dependent on experience

Application Process:

Applicants must be 18 or over. Interested candidates should email arbourpark@sloughtownfc.net detailing their relevant experience.

Closing date for applications: 1st August 2024

Interviews: The week commencing 5th August 2024

Equal Opportunity Employer Statement:

STFC (23) Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Slough Town Football Club is owned by STFC (23) Ltd. Company No: 14588720. Registered Office: 32 High Street, Wendover, Bucks, United Kingdom, HP22 6EA.